1. Overview

At Makebot Robotic Solutions Pvt. Ltd., we strive to provide high-quality products that meet the needs of our customers. Due to the specialized nature of our products, we operate under a strict No Return Policy. This policy ensures clarity and transparency regarding our sales process.

2. Shipping Policy: Standard Shipping: Estimated delivery time is 4-6 weeks for domestic orders within India. For International, the shipping timeline is 8-10 weeks.

3. No Return Policy

• Final Sale: All products purchased from Makebot Robotic Solutions Pvt. Ltd. are considered final sale. Once an order has been placed and payment has been processed, returns will not be accepted.
• Product Quality: We ensure that all products are thoroughly inspected and tested for quality before they are shipped. Any product received will be in perfect working condition as per our rigorous quality control standards.

4. Exceptions

While we do not accept returns, there are certain situations where we may offer support:

• Damaged or Defective Products: If you receive a product that is damaged or defective upon arrival, please contact our customer service team within 7 days of receiving your order. We will review your case and may provide a replacement or repair, depending on the situation.
• Incorrect Orders: In the rare event that you receive an incorrect item, please notify us within 7 days of delivery. We will correct the order by sending the correct product.